Silver Sevens Reviews: A Disappointing Stay

I recently had the misfortune of staying at the Silver Sevens Hotel in Las Vegas, and my experience was nothing short of disappointing. From the moment I arrived, I encountered numerous issues that left me feeling frustrated and underwhelmed.

The room itself was a letdown. The closet door creaked loudly every time the person next to me hung up their clothes, making it difficult for me to focus on my work. Furthermore, there was no coffee maker in the room, which seemed like an unusual oversight given the location of the hotel. The desk provided was also sans chair, a glaring omission that made working or relaxing in the room a challenge.

But the lack of amenities wasn't the only issue I faced during my stay. Water was scarce, with vending machines located only on the main floor and the store not being open for extended periods. This proved to be particularly inconvenient when I needed a refill.

Unfortunately, the front desk staff didn't provide much assistance in resolving these issues or addressing any of my concerns. When I asked for information about local amenities or services, they seemed unsure or unwilling to help. The notification of a $100 deposit and additional $111 'resort fee' also raised some eyebrows, as it wasn't entirely clear what these fees were for.

My stay was booked in connection with a conference at UNLV, but the hotel's lack of organization and communication made it difficult for me to prepare properly. The summary charges on my receipt didn't match the itemization, leading to confusion and frustration. Despite calling multiple times to request a corrected receipt, I was still unable to obtain one when I checked out.

Other issues during my stay included the hotel's strict policy against food delivery drivers accessing room keys, which made it difficult for me to enjoy a meal in my room. Additionally, security staff seemed overly aggressive at times, with one officer even yelling at me to remove my hood because I had come inside from the cold.

The state of the hotel's carpets was also appalling – I've never seen such poor maintenance in any establishment before. Finally, I had to call multiple times to request a confirmation email for my stay, which seemed like an unnecessary hassle given the technology available today.

Overall, my experience at the Silver Sevens Hotel was disappointing and frustrating. While I understand that mistakes can happen, the lack of professionalism and attention to detail was striking. If you're considering booking a room here, be sure to pack your patience – you'll likely need it.

Silver sevens reviews